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fix(sync): don't return the mailbox as new messages from the initial sync - #13823
When a mailbox isn't cached yet, the client syncs it with init: true and no known ids (initializeCache() in Mailbox.vue), and then loads the first page from the message list endpoint. The initial sync returned every message of the mailbox as new anyway: getDatabaseSyncChanges() treated the cache as unknown to the client and ran each message through the PreviewEnhancer.
On an INBOX with 33,000 messages that request ran out of PHP memory (1 GB) in the MIME parser and charset converter, and the client retried it, so the log filled with Allowed memory size … exhausted errors. The same mailbox syncs fine from occ mail:account:sync (peak 79 MB), because that path doesn't run the database diff.
The initial sync now only fills the cache and returns the mailbox stats. Partial syncs are unchanged.
Thanks to @stiller for tracing the request to initializeCache().
Test plan
Unit test: the initial sync returns no messages and doesn't read the cache. It fails without the change.
A partial sync still reads the cache.
SyncServiceTest and MailboxesControllerTest green, php-cs-fixer clean on the changed files.
CI
Summary by CodeRabbit
Bug Fixes
Initial mailbox synchronization now returns mailbox statistics without attempting to retrieve cached changes, preventing unnecessary change lookups when no changes are available.
Partial mailbox synchronization continues to retrieve changes using the supplied identifiers and cursor settings.
Since this PR overlaps with my own goals, I tested this on my local stack:
Nextcloud 33.0.9, PHP 8.4 with memory_limit=2G, Postgres 16, Stalwart 0.16 (IMAP), a 33k INBOX cached by occ with no rows structure-analyzed (occ peak 72 MB), and a 95k Archive.
Sync without known ids
Without the PR, POST …/sync with ids: [] runs out of memory (Allowed memory size of 2147483648 bytes exhausted) after 86–91 s, with no query, is:pi-important, is:pi-other and sortOrder: oldest. With the PR: 200 in 0.6–3.3 s, about 21 KB, 20 messages.
Once every row is analyzed, the same request without the PR succeeds in 4.3 s (27.7 MB, all 33k envelopes), which confirms the cost is in the preview enhancer path.
The 20 returned are the same ids as the list endpoint's first page for newest-first, is:pi-important, is:pi-other and oldest-first, so the oldest-first fix works. (For oldest-first they arrive in sent_at DESC order; the client re-sorts them.)
Sync with known ids (unchanged)
A known-ids sync after the first page still delivers new mail (+5 delivered → new: 5).
A burst of 30 new messages into a folder the client showed as empty displays 20; scrolling loads the other 10.
Trigger
On current main's frontend with a cached INBOX, I could not get the priority inbox to send ids: [] (one and two accounts, with new mail arriving). The empty-ids requests I did see came from the first open of an uncached mailbox, which this PR fixes as well:
First open
Without the PR
With the PR
33k INBOX
OOM after 92 s, no list in 10 min
list at 35 s
95k Archive
OOM ×4, no list in 10 min
list at 96 s
Priority inbox
no list in 10 min
Important section at 68 s
All inboxes
no list
list at 40 s
Two small points on the change
The new test covers newest-first without a query only. There's no test for the oldest-first fix or for the query + no-known-ids branch.
The sync endpoint has no view parameter, so the page is always the threaded one; in singleton view it can differ from the list's first page.
Thanks a lot for testing this so thoroughly, on mailboxes that size, and for the comparison table. That is more than I could reproduce here.
Both points:
Tests: added in f90aef7. They cover the first page in oldest-first order, the first page with a filter (is:pi-important, at most 20, with the parsed query), and the known-ids path with a filter in oldest-first order (new ids and known ids are both matched in the requested order).
view: right, the sync endpoint has no view, so the first page is the threaded one. In singleton view it can leave out messages that are not the newest of their thread, until the list loads them. Before this PR the same request returned every message of the mailbox, so nothing was missing there, but that is also what ran out of memory. The known-ids path with a filter has the same gap already today. Passing the view from the frontend to the sync request would close it for both. I would rather do that in a small follow-up, to keep this fix focused, unless the maintainers prefer it here.
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I don't have the time for a deep dive but from what I remember about the sync logic is that there are initial and partial syncs. And the OOM only happens if an incorrect partial sync is performed.
Limiting to 20 is only curing the symptom. It doesn't address that the request should not happen that way. Try to find out why the frontend sends it like this, and if there is some kind of unmet precondition or race condition.
In my tests the empty ids request was always the initial sync, not a partial one. It comes from initializeCache() in Mailbox.vue when an uncached mailbox is opened for the first time.
With init: true the server syncs and then returns every message in the mailbox as new, running all of them through the preview enhancer. That's where it ran out of memory on a 33k inbox. The client doesn't need that response, because initializeCache() loads the first page from the list endpoint right after.
So maybe the initial sync just shouldn't return new messages. I couldn't reproduce the priority inbox case from the PR description, so that one may be different.
…sync
When a mailbox isn't cached yet, the client syncs it with init set and
no known ids (initializeCache() in Mailbox.vue), then loads the first
page from the message list. The initial sync returned every message of
the mailbox as new anyway, and ran each one through the preview
enhancer. On an INBOX of 33,000 messages that request ran out of
memory, and the client retried it.
The initial sync now only fills the cache and returns the mailbox
stats. Partial syncs are unchanged.
Assisted-by: ClaudeCode:claude-opus-5-5
Signed-off-by: Dillard Blom <dillard.blom@ensembia.com>
dillardblom
changed the title
fix(sync): send at most one page of new messages when the client knows none
fix(sync): don't return the mailbox as new messages from the initial sync
Nov 2, 2026
Thanks both. @stiller is right, and I can't find the priority inbox case from my original description in the code either: it was most likely the same initial sync being retried. Sorry for the noise there.
I've reworked the PR as suggested: the initial sync no longer returns new messages, only the mailbox stats, and the 20-message limit is gone. The client already loads the first page from the message list right after initializeCache(). The description is updated.
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Inline comments:
Review comments at @lib/Service/Sync/SyncService.php:
- Line 112: **Reconcile retained IDs during initialization.**
When `init: true` includes known IDs, derive `changedMessages` and
`vanishedMessages` for those IDs before returning. Keep `newMessages` empty for
initialization. Reuse the existing changed/vanished-ID queries, but do not run
the initialization path through the full `newMessages` lookup or
`previewEnhancer->process()`. This updates stale flags and removes deleted
envelopes without restoring the memory-heavy full-mailbox response.
Review comments at @tests/Unit/Service/Sync/SyncServiceTest.php:
- Around line 166-193: **Assert the discovered message in the partial-sync
test.**
The related controller tests do not cover this `syncMailbox()` response path.
The partial-sync test can pass when the service drops the message for ID `3`.
Define the `Message` fixture, return it from the mapper callback, pass it
through the preview enhancer, and assert `getNewMessages()`.
<details>
<summary>Suggested fix</summary>
```diff
use OCA\Mail\Db\Mailbox;
+use OCA\Mail\Db\Message;
@@
+ $previewEnhancer = $this->createStub(PreviewEnhancer::class);
+ $previewEnhancer->method('process')->willReturnArgument(2);
$this->syncService = new SyncService(
@@
- $this->createStub(PreviewEnhancer::class),
+ $previewEnhancer,
@@
$mailbox->setSyncVanishedToken('token');
+ $message = new Message();
@@
$this->messageMapper->method('findByMailboxAndIds')
- ->willReturn([]);
+ ->willReturnCallback(static fn (Mailbox $mailbox, string $userId, array $ids): array => $ids === [3] ? [$message] : []);
- $this->syncService->syncMailbox(
+ $response = $this->syncService->syncMailbox(
@@
[1, 2]
);
+
+ $this->assertSame([$message], $response->getNewMessages());
```
</details>
Walkthrough
SyncService::syncMailbox now returns empty message collections and mailbox statistics for non-partial syncs. Partial syncs continue through the existing cached change retrieval flow.
Changes: Mailbox sync response handling
Layer / File(s)
Summary
Sync response and validation lib/Service/Sync/SyncService.php, tests/Unit/Service/Sync/SyncServiceTest.php
Non-partial syncs return empty message collections with mailbox statistics before filter parsing and database change retrieval. Tests check this response and verify the cache lookup arguments for partial syncs.
After a cache reset, a mailbox can temporarily show deleted messages or outdated flags. The change is mergeable with awareness of this limited risk.
Pre-merge checks: 5
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Explanation
Description Check
Check skipped - CodeRabbit’s high-level summary is enabled.
Title check
The title names the fix and the affected behavior: the initial sync no longer returns mailbox messages as new. The raw summary confirms that syncMailbox now returns an empty change response with mailb…
Docstring Coverage
Docstring coverage is 100.00% which is sufficient. The required threshold is 80.00%. Docstring coverage is scoped to functions touched by this diff with cyclomatic complexity of at least 2. Documentat…
Linked Issues check
Check skipped because no linked issues were found for this pull request.
Out of Scope Changes check
Check skipped because no linked issues were found for this pull request.
Full details: Title check
Explanation
The title names the fix and the affected behavior: the initial sync no longer returns mailbox messages as new. The raw summary confirms that syncMailbox now returns an empty change response with mailbox stats when partialOnly is false, and the objectives describe the same change. The title is specific to the primary change and uses the conventional fix(sync) prefix.
Full details: Docstring Coverage
Explanation
Docstring coverage is 100.00% which is sufficient. The required threshold is 80.00%. Docstring coverage is scoped to functions touched by this diff with cyclomatic complexity of at least 2. Documentation-only edits and deletions within surviving functions are included; unchanged diff context and fully deleted functions are excluded. Analyzed 1 functions across 2 files.
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Reviewing files that changed from the base of the PR and between 82af55e and 6b79f18.
Files selected for processing: 2
lib/Service/Sync/SyncService.php
tests/Unit/Service/Sync/SyncServiceTest.php
Included review availability: This review used your included allowance. Your plan provides up to 4 included reviews per hour; 3 remain after this review.
When init: true includes known IDs, derive changedMessages and vanishedMessages for those IDs before returning. Keep newMessages empty for initialization. Reuse the existing changed/vanished-ID queries, but do not run the initialization path through the full newMessages lookup or previewEnhancer->process(). This updates stale flags and removes deleted envelopes without restoring the memory-heavy full-mailbox response.
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Trivial · Functional Correctness · Quick win
Supported by static analysis
Script executed:
set -eu
printf'%s\n''--- related test references ---'
rg -n -F --glob '*.php' -e 'syncMailbox(' -e 'getNewMessages' -e 'findByMailboxAndIds' -e 'findNewIds' tests/Unit/Service/Sync tests/Unit/Controller 2>/dev/null ||trueprintf'%s\n''--- SyncServiceTest relevant range ---'
nl -ba tests/Unit/Service/Sync/SyncServiceTest.php | sed -n '1,240p'printf'%s\n''--- MailboxesControllerTest relevant matches and ranges ---'
rg -n -F --glob 'MailboxesControllerTest.php' -e 'sync' -e 'getNewMessages' tests/Unit/Controller 2>/dev/null ||true
nl -ba tests/Unit/Controller/MailboxesControllerTest.php | sed -n '1,280p'printf'%s\n''--- bound production declarations ---'
rg -n -F --glob '*.php' -e 'function findByMailboxAndIds' -e 'function findNewIds' -e 'function process' lib tests | head -80
nl -ba lib/Service/Sync/SyncService.php | sed -n '110,180p'
nl -ba lib/IMAP/PreviewEnhancer.php | sed -n '1,90p'
Repository: nextcloud/mail
Length of output: 25728
Script executed:
set -eu
printf'%s\n''--- MailboxesControllerTest sync-related block ---'
nl -ba tests/Unit/Controller/MailboxesControllerTest.php | sed -n '290,345p'printf'%s\n''--- MessageMapper methods ---'
nl -ba lib/Db/MessageMapper.php | sed -n '1288,1325p'
nl -ba lib/Db/MessageMapper.php | sed -n '1418,1455p'printf'%s\n''--- SyncService constructor and entry path ---'
nl -ba lib/Service/Sync/SyncService.php | sed -n '1,125p'printf'%s\n''--- Response definition ---'
nl -ba lib/IMAP/Sync/Response.php | sed -n '1,55p'
Repository: nextcloud/mail
Length of output: 11365
Assert the discovered message in the partial-sync test.
The related controller tests do not cover this syncMailbox() response path. The partial-sync test can pass when the service drops the message for ID 3.
Define the Message fixture, return it from the mapper callback, pass it through the preview enhancer, and assert getNewMessages().
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Summary
When a mailbox isn't cached yet, the client syncs it with
init: trueand no known ids (initializeCache()inMailbox.vue), and then loads the first page from the message list endpoint. The initial sync returned every message of the mailbox as new anyway:getDatabaseSyncChanges()treated the cache as unknown to the client and ran each message through thePreviewEnhancer.On an INBOX with 33,000 messages that request ran out of PHP memory (1 GB) in the MIME parser and charset converter, and the client retried it, so the log filled with
Allowed memory size … exhaustederrors. The same mailbox syncs fine fromocc mail:account:sync(peak 79 MB), because that path doesn't run the database diff.The initial sync now only fills the cache and returns the mailbox stats. Partial syncs are unchanged.
Thanks to @stiller for tracing the request to
initializeCache().Test plan
SyncServiceTestandMailboxesControllerTestgreen, php-cs-fixer clean on the changed files.Summary by CodeRabbit